Privacy Policy
Effective date: November 3, 2026
Yeti Heating & Air (“Yeti,” “we,” “us”) provides heating, cooling and heat pump services in the Greater Seattle area. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to yetiairco.com, our phone lines, and the forms you fill out on our website or in our ads on Facebook and Instagram.
Information we collect
- Information you give us: your name, phone number, email address, ZIP code or service address, and details about your home and heating or cooling system (for example, the age of your furnace or what you need help with).
- Information from our ads: when you submit a lead form in one of our Facebook or Instagram ads, Meta shares the information you entered in that form with us.
- Call information: we use call-tracking technology on our phone numbers. When you call us, we may receive your phone number, the time and length of the call, and which page or ad led you to call. Calls may be recorded for quality and training.
- Website usage: we and our service providers may use cookies and similar technologies to understand how visitors use our website and to measure our advertising.
How we use your information
- To respond to your request, contact you about service, schedule visits and prepare estimates.
- To provide the services you hire us for, including warranty service and follow-up.
- To apply discounts or promotions you ask about.
- To improve our website, services and advertising.
- To comply with legal obligations.
How we contact you
If you give us your phone number or email, we may contact you by phone, text message or email about your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling or emailing you.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run our business (such as call tracking, scheduling, website hosting, advertising and payment processing), and only so they can perform those services for us.
- With equipment manufacturers when needed to register a product or process a warranty.
- When required by law, or to protect our rights, our customers or others.
How long we keep information
We keep your information for as long as needed to provide our services, honor warranties, keep business and tax records, and meet legal requirements.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, subject to legal requirements. To make a request, call us at (206) 823-0670.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Yeti Heating & Air
Seattle, WA
Phone: (206) 823-0670
Website: yetiairco.com